Return and Refund Policy
At Devkirtiinfotech.store, we aim to provide high-quality mobile accessories. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
-
Products can be returned within 7 days of delivery
-
Items must be unused, undamaged, and in original packaging
-
Proof of purchase (order ID or invoice) is required
2. Non-Returnable Items
-
Used or damaged products (not due to our fault)
-
Items without original packaging
-
Products purchased during special sales or clearance (if applicable)
3. Damaged or Wrong Product
If you receive a damaged or incorrect item:
-
Contact us within 48 hours of delivery
-
Share photos or videos as proof
-
We will arrange a replacement or refund after verification
4. Refund Process
-
Once your return is approved, the refund will be processed within 5–7 business days
-
Refund will be issued to the original payment method
5. Return Shipping
-
Customers may be responsible for return shipping charges unless the product is defective or incorrect
-
We recommend using a trackable shipping service
6. Cancellation Policy
-
Orders can be cancelled before they are shipped
-
Once shipped, cancellation is not possible
7. Contact Us
For any return or refund-related queries, contact us:
Devkirtiinfotech.store
Address: Himalaya Complex, 6942+M94, G.E. Road, Akash Ganga, Supela, Bhilai, Chhattisgarh – 490023
Phone: 70008-65099
Email: Devkirtiinfotech@gmail.com

