Return and Refund Policy

At Devkirtiinfotech.store, we aim to provide high-quality mobile accessories. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

  • Products can be returned within 7 days of delivery

  • Items must be unused, undamaged, and in original packaging

  • Proof of purchase (order ID or invoice) is required

2. Non-Returnable Items

  • Used or damaged products (not due to our fault)

  • Items without original packaging

  • Products purchased during special sales or clearance (if applicable)

3. Damaged or Wrong Product

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery

  • Share photos or videos as proof

  • We will arrange a replacement or refund after verification

4. Refund Process

  • Once your return is approved, the refund will be processed within 5–7 business days

  • Refund will be issued to the original payment method

5. Return Shipping

  • Customers may be responsible for return shipping charges unless the product is defective or incorrect

  • We recommend using a trackable shipping service

6. Cancellation Policy

  • Orders can be cancelled before they are shipped

  • Once shipped, cancellation is not possible

7. Contact Us

For any return or refund-related queries, contact us:

Devkirtiinfotech.store
Address: Himalaya Complex, 6942+M94, G.E. Road, Akash Ganga, Supela, Bhilai, Chhattisgarh – 490023
Phone: 70008-65099
Email: Devkirtiinfotech@gmail.com